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Privacy Policy

EMPLA (Eloquent Marketplace)

Effective Date: October 19, 2024

Introduction


EMPLA (Eloquent Marketplace) (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our online marketplace, accessible at https://empla/com.ng

By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Site.

Information We Collect
We collect information from you in various ways when you use our Site. This includes:

Personal Information:

Account Information: When you create an account, we collect your name, email address, password, shipping address, billing address, phone number, and date of birth.
Payment Information: When you make a purchase, we collect your payment card information (card number, expiration date, CVV code) through a secure third-party payment processor. We do not store your full payment card information on our servers.
Customer Support: When you contact our customer support team, we may collect additional information to help resolve your issue.


Non-Personal Information:

Usage Data: We collect information about how you use the Site, including your IP address, browser type, operating system, pages visited, and referring website.
Device Information: We collect information about the device you use to access the Site, including the device type, unique device identifiers, and mobile network information.
Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on the Site and collect information about your preferences.

How We Use Your Information
We use your information for the following purposes:

To provide and improve the Site: We use your information to operate the Site, personalize your experience, and improve the functionality of the Site.
To process your transactions: We use your information to process your orders and payments.
To communicate with you: We use your information to send you emails about your account, your orders, and promotional offers. You can opt-out of receiving promotional emails at any time.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

How We Disclose Your Information
We may disclose your information to the following third parties:

Service Providers:

We may disclose your information to third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions.
Business Partners: We may disclose your information to business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.

Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Privacy Choices
You can control your privacy preferences in the following ways:

Account Information:

You can update your account information at any time by logging into your account.
Marketing Emails: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email.
Cookies: You can disable cookies in your browser settings. However, disabling cookies may affect the functionality of the Site.

Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you by email.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@empla.com.ng.

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